Senior Engagement Manager

ServiceNow is seeking a Senior Engagement Manager to oversee the delivery of defined solution scope to meet customer desired results. The role requires collaboration with customer project teams and partners, ensuring governance and risk mitigation. The Engagement Manager will lead the delivery team, manage engagement governance, and apply expertise from the Now Create methodology.

Requirements

• Minimum 8+ years of progressive experience as part of a professional services organization; or equivalent.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• ServiceNow certifications in aligned workflow preferable but not essential.
• Ability to travel up to 40%

Benefits

• Work in a global market leader company
• Seamless connections between people, systems, and processes
• Empower organizations to find smarter, faster, and better ways to work