ServiceNow

Senior Engagement Manager

Senior Engagement Manager at ServiceNow (Ile-de-France). Deliver AI-enhanced solutions on-time, on-budget. Requires 5+ yrs professional services, AI expertise, SaaS knowledge. PTO, 401k, tuition reimbursement.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 5, 2025

ServiceNow is a global market leader in innovative AI-enhanced technology, and we're looking for a Senior Engagement Manager to oversee the on-time, on-budget delivery of defined solution scope to meet customer's desired results.

Requirements

  • 5+ years progressive experience as part of a professional services organization
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Industry domain expertise in the SaaS environment
  • Ability to travel up to 40%
  • Creativity with comfort running projects independently
  • Experience driving complex issues through analysis and resolution
  • Experience working collaboratively
  • Right to work in the country applied to

Benefits

  • Paid time off
  • 401k matching
  • Retirement plan
  • Tuition reimbursement
  • Relocation assistance

Requirements Summary

5+ years of experience in professional services, AI integration expertise, SaaS industry domain expertise, and ability to travel up to 40%