Senior Engineer- Alerting & Incident Management

The company is seeking a Senior Engineer to establish and maintain a strong alerting framework for infrastructure, application, and business services. This role focuses on early detection, rapid response, root cause accountability, observability integration, and automation to reduce MTTD and MTTR. The ideal candidate will be a proactive leader within a dynamic and innovative environment.

Requirements

• Manage and improve the incident response process.
• Act as incident commander during major outages.
• Maintain and govern on-call schedules.
• Integrate observability tools.
• Lead root cause analysis.
• Report on incident metrics.