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Standard Chartered Bank
Senior Incident Manager, Service Operations
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 5, 2025
Standard Chartered is seeking a Senior Incident Manager, Service Operations to lead and direct incident recovery, optimize processes, and foster collaboration with various teams and stakeholders. The role requires a strong understanding of ServiceNow, incident management methodologies, and risk mitigation. The position is a hybrid, full-time position within the Group of Companies.
Requirements
- Bachelor’s Degree (Any Stream)
- Itil V4, Major Incident Management
- Itil Foundation
- English (Fluency)
- Experience in Service Operations or Incident Management
Benefits
- Competitive salary
- Benefits package
- Flexible working options
- Wellness support
- Learning opportunities
Requirements Summary
Bachelor's degree in any subject. Itil V4 and Major Incident Management certifications. Strong English language skills and experience in service operations or incident management
