Ensono

Senior  IT Process Analyst

Join Ensono as a Senior IT Process Analyst in Pune, leveraging ServiceNow for change management and ITIL governance. Requires ITIL certification and 6-10 years' experience.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Change Management
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DevOps
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 1, 2025

Senior IT Process Analyst at Ensono, overseeing change management processes, ensuring compliance, and driving operational excellence in IT Service Management.

Requirements

  • Bachelor's Degree
  • 6 to 10 years of relevant work experience
  • ITIL 4/V3 Certified
  • Intermediate ITIL Certifications
  • ServiceNow and ITIL process governance

Benefits

  • Comprehensive strategic and managed services for mission-critical applications
  • 24/7 support
  • Flexibility in digital transformation journey

Requirements Summary

Bachelor's Degree, 6-10 years of experience, ITIL 4/V3 Certified, ServiceNow and ITIL process governance