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KPMG Global Services
Senior-KDNI
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Integration Hub
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 6, 2025
This is a full-time position for a ServiceNow Consultant focused on ServiceNow implementation projects, including ITSM and GRC applications. The role involves designing technical solutions, leading implementation sprints, and contributing to a customer-centric team environment. The consultant will work on Scrum principles and agile methodologies, and participate in solution development. Experience with ITIL Framework and integration frameworks is highly desirable.
Requirements
- Prior working experience in ServiceNow Implementation projects (Not enhancements, Managed services)
- Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM)
- Awareness of best development practices during implementation and coaching team members
- Strong track record of managing complex ITSM tool deployment
- Exposure to ITIL Framework, IT Management Tools
- Experience working with agile methodologies in scrum-based approach
Requirements Summary
Prior ServiceNow implementation experience required. ServiceNow expertise and understanding of best practices are essential. Familiarity with ITIL and agile methodologies are beneficial
