KPMG Global Services

Senior-KDNI

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 6, 2025

This Senior-KDNI position focuses on ServiceNow implementation projects, requiring prior experience in ServiceNow Implementation only, including ITSM and GRC applications. The role involves coaching other team members, managing complex deployments, and working in an agile, scrum-based environment. Strong communication and analytical skills are essential for leading a team and driving project success.

Requirements

  • Prior experience in ServiceNow Implementation projects only
  • Knowledge of ServiceNow applications (ITSM, GRC, SECOPS, HRSD, CSM)
  • Strong track record of managing complex ITSM tool deployment
  • Experience with Agile methodology (2-week sprints)
  • Excellent communication, collaboration, and analytical skills

Requirements Summary

Prior ServiceNow Implementation experience required. ServiceNow application knowledge and experience with Agile methodology. Strong communication and analytical skills needed