KPMG Global Services

Senior-KDNI

Join KPMG Global Services in Hyderabad as a Senior-KDNI. Lead ServiceNow implementation projects, leveraging ITSM & GRC expertise. Agile skills required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 6, 2025

This Senior-KDNI role focuses on ServiceNow implementation projects, requiring candidates with prior experience only in ServiceNow Implementation. The ideal candidate will be a highly experienced independent contributor, managing both implementation and integration tasks, and capable of leading teams using Scrum and agile methodologies.

Requirements

  • Prior experience in ServiceNow Implementation projects only (Not enhancements, Managed services)
  • Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM)
  • Strong track record of managing complex ITSM tool deployment
  • Exposure to ITIL Framework and IT Management Tools
  • Excellent communication, collaboration, and analytical skills
  • Ability to set goals and participate in strategic initiatives
  • Knowledge of integration frameworks in ServiceNow
  • Experience with agile methodology

Requirements Summary

Prior ServiceNow implementation experience; knowledge of ITSM & GRC; strong Scrum/Agile skills and project management experience