KPMG Global Services

Senior-KDNI

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 25, 2025

This Senior ServiceNow Consultant role involves implementing ServiceNow applications in projects. The ideal candidate will have a strong track record in ITSM deployment, lead small teams, and be comfortable with agile methodologies. They'll be responsible for designing technical solutions, automating processes, and fostering high-performance teams.

Requirements

  • Prior experience in ServiceNow Implementation projects only (Not enhancements, Managed services)
  • Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform.
  • Awareness of best development practices during implementation.
  • Strong track record of managing complex ITSM tool deployment.

Requirements Summary

Experience with ServiceNow, ITSM/GRC/SECOPS/HRSD/CSM. Agile methodology familiarity