KPMG Global Services

Senior-KDNI

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 6, 2025

A Senior-KDNI will join a ServiceNow implementation team responsible for ServiceNow implementation and transformation projects. The role involves designing technical solutions, acting as a Solution Architect/Developer, and driving efficient systems automation. Strong communication, collaboration, and analytical skills are required.

Requirements

  • Prior working experience in ServiceNow Implementation projects
  • Knowledge & experience of ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM)
  • Strong track record managing complex ITSM tool deployment
  • Experience in Agile methodology for ServiceNow implementation in a scrum-based approach
  • Excellent communication, collaboration, analytical, and presentation skills
  • Ability to set goals and participate in strategic initiatives
  • Knowledge of integration frameworks in ServiceNow
  • Understanding of problem-solving and solutions development

Requirements Summary

Prior ServiceNow implementation experience is key. Strong scrum/Agile skills are necessary, along with excellent communication and analytical abilities