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KPMG Global Services
Senior-KDNI
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 6, 2025
A ServiceNow Consultant will join a high-performing implementation team, focusing on ServiceNow implementation and transformation projects. The role involves design, technical problem-solving, and collaboration with stakeholders. Candidates should be strong communicators, analytical, and have a track record in managing complex projects.
Requirements
- Prior experience in ServiceNow Implementation projects (not enhancements or managed services)
- Knowledge and experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM)
- Awareness of best development practices during implementation and coaching team members.
- Strong track record managing complex ITSM tool deployment with multiple stakeholders.
- Exposure to ITIL Framework and IT Management Tools.
Requirements Summary
Prior ServiceNow experience, ServiceNow platform knowledge, and experience with ITIL Framework are required. Strong communication and analytical skills are needed
