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ServiceNow
Senior Manager - AI Process and Programs
Join ServiceNow in Addison, TX as a Senior Manager - AI Process and Programs. Lead AI initiatives to enhance sales productivity. 5+ yrs in sales ops required.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
ServiceNow is seeking a Senior Manager to drive the transformation of AI initiatives within sales and customer success. This role involves orchestrating and prioritizing AI programs to accelerate productivity, improve workflows, and translate AI outputs into actionable insights. The ideal candidate will be a bridge-builder, capable of engaging with technical and business teams to implement impactful AI solutions.
Requirements
- 5+ years of experience in sales operations, process optimization, or a similar role.
- Fluent in various AI tools and an advocate for AI.
- Excellent communication and cross-functional collaboration skills.
- Strong analytical and problem-solving skills.
- Proficiency with CRM software and other sales tools.
Requirements Summary
5+ yrs sales ops exp, AI tool fluency, strong comm. skills. CRM proficiency needed. Strong analytical & problem-solving abilities
