ServiceNow

Senior Manager – Operations & Reliability (DevOps Focus)

Join ServiceNow in Santa Clara as a Senior Manager – Operations & Reliability (DevOps Focus). Lead DevOps initiatives, requiring 12+ years in engineering and strong leadership skills. Benefits include competitive pay, equity, and flexible time off.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 9, 2025

We are looking for a Senior Manager to lead the strategic build-out of our DevOps and reliability practice within product engineering. This is a foundational leadership role with a mandate to establish a high-impact, cross-functional DevOps capability that elevates how we deliver reliable, observable, and resilient software.

Requirements

  • 12+ years in engineering or operations roles
  • 5+ years in people management and cross-functional leadership
  • Experience in leveraging or critically thinking about how to integrate AI into work processes
  • Deep understanding of DevOps, site reliability, and modern operational practices
  • Proven experience building or scaling a DevOps or reliability-focused function in a complex engineering organization

Benefits

  • Base pay of $187,600 - $328,300
  • Equity (when applicable)
  • Variable/incentive compensation
  • Benefits
  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

12+ years of experience in engineering or operations roles, 5+ years of experience in people management and cross-functional leadership, and experience in leveraging AI into work processes