Senior Manager, AI Solutions, Business Operations

Hearst Newspapers is seeking a Senior Manager of AI Solutions to lead the integration of AI across core business functions. The role involves diagnosing workflows, designing AI solutions, and partnering with various teams to improve efficiency, reduce costs, and unlock new growth opportunities. This is a hands-on, high-impact position that leverages automation, GenAI, and operational process mapping.

Requirements

• 7 to 10 years experience in business operations, transformation, digital process optimization, or shared services roles
• Track record of diagnosing complex workflows and delivering scalable solutions
• Hands-on experience with low-code and no-code tools such as Zapier, n8n, Airtable, Power Automate, and Retool
• Familiarity with GenAI technologies (LLMs, embeddings, prompt engineering) and platforms like OpenAI, Azure AI Services, and Google AI Studio
• Strong working knowledge of enterprise platforms such as Salesforce, Workday, NetSuite, Zendesk, ServiceNow, and related systems
• Exceptional communication and stakeholder management skills

Benefits

• Medical, Dental, and Vision coverage
• Competitive retirement plan
• Generous Paid Time Off
• Paid Parental Leave
• Monthly Child & Dependent Care Reimbursement
• Emotional Wellbeing benefits
• LGBTQ+ & Inclusive Health Services
• Fertility Coverage & Menopause Support
• Pet Wellness Reimbursement & Rover Credits