Senior Manager, AI Solutions, Business Operations

Hearst Newspapers is seeking a Senior Manager, AI Solutions, Business Operations to lead AI integration across core business functions. The role involves identifying opportunities to automate and augment processes, leading AI solution design, collaborating with cross-functional teams, and measuring impact through KPIs. This hands-on position requires a partner with expertise in AI, business operations, and problem-solving.

Requirements

• 7 to 10 years of experience in business operations, transformation, or shared services roles
• Track record of diagnosing complex workflows and delivering scalable solutions through automation or GenAI
• Hands-on experience with low-code and no-code tools such as Zapier, n8n, Airtable, Power Automate, and Retool
• Familiarity with GenAI technologies (LLMs, embeddings, prompt engineering) and platforms like OpenAI, Azure AI Services, and Google AI Studio
• Strong working knowledge of enterprise platforms such as Salesforce, Workday, NetSuite, Zendesk, ServiceNow, and related systems
• Exceptional communicator who can translate technical solutions into business narratives and executive-ready summaries

Benefits

• Medical, Dental, and Vision coverage
• Competitive retirement plan
• Generous Paid Time Off
• Paid Parental Leave
• Monthly Child & Dependent Care Reimbursement
• Emotional Wellbeing benefits
• LGBTQ+ & Inclusive Health Services
• Fertility Coverage & Menopause Support
• Pet Wellness Reimbursement & Rover Credits