ServiceNow

Senior Manager, Customer Engagement Strategy and Operations

Senior Manager, Customer Engagement Strategy at ServiceNow (Addison, TX). Lead CxO engagements, drive wallet share growth. Requires 8+ years consulting/sales experience, storytelling expertise, CxO interaction skills. Benefits include global travel, collaborative environment.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 26, 2025

This is an extraordinary opportunity to partner daily with our Executive Practitioners within the Digital Technology organization to elevate CxO engagements, increase wallet share, and curate progressive thought. We are looking for a brilliant storyteller who can communicate the ServiceNow mission from a variety of perspectives.

Requirements

  • 8+ years of work experience across consulting, executive engagements, or sales, preferably in the cloud/enterprise SaaS/software industry
  • Passion for and demonstrated success in understanding and fulfilling internal or external customer needs; problem-solver mindset; ability to take big ideas and make them simple and digestible
  • Deep experience in interacting with a broad spectrum of CxOs with a passion for storytelling, narrative structure, and design

Benefits

  • Opportunity to work with a global market leader
  • Collaborative and dynamic work environment
  • Global travel for key events

Requirements Summary

8+ years of work experience in consulting, executive engagements, or sales; passion for understanding and fulfilling customer needs; deep experience in interacting with CxOs