Senior Manager, Enterprise Search Engineering

ServiceNow is seeking a Senior Manager to lead and grow a team focused on enterprise search engineering. This role involves implementing and optimizing search experiences, ensuring quality, and fostering a data-driven approach to the product. The company aims to make the world a better place through innovative AI-enhanced technology.

Requirements

• Experience integrating AI/ML-powered search experiences.
• Experience with search observability, telemetry, and relevance tuning.
• Strong understanding of access control, personalization, and multilingual search within enterprise systems.
• Hands-on experience in implementing and optimizing ServiceNow Search capabilities.
• Proven ability to lead technical discussions and make informed architectural decisions.
• Experience managing multiple business partners and internal stakeholders.
• Track record of delivering enterprise-level search experiences.

Benefits

• Competitive salary
• Opportunity for growth