Senior Manager, GBS HR, Portal and Onboarding Experience Lead

As Pfizer’s Colleague Experience & Services Enablement Lead, you will equip Pfizer colleagues with world-class training and adoption support. You will drive the strategic vision and execution of our ServiceNow portal and virtual agent, and lead our global onboarding cross-product experience.

Requirements

• Must Have: Master’s degree with 5+ years of relevant experience; OR Bachelor’s degree with 6+ years of relevant experience; OR Associate's degree with 8+ years of relevant experience; OR a high school diploma or equivalent with 10+ years of relevant experience.
• Minimum 5+ years’ experience in a complex, global HR delivery environment
• Strong people leadership and the ability to bring out the best in teams
• Experience in HR business process improvement, redesign, operational management and project management
• Demonstrated track record of leveraging technology to drive automation and building and improving operational processes
• Ability to collaborate cross-functionally and seek diverse perspectives and build partnerships with stakeholders at all levels, internally and externally

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage