Senior Manager Information Systems – Automation

Join Amgen's mission to serve patients living with serious illnesses. As a Senior Manager Information Systems – Automation, you will lead infrastructure automation initiatives, manage a team of engineers, and ensure the reliability, scalability, and security of automation services. This is an onsite role based in Hyderabad.

Requirements

• Master's degree with 8-10 years of experience in Observability operation, with at least 3 years in management
• Bachelor's degree with 10-14years of experience in Observability Operations, with at least 4 years in management
• Diploma with 14-18 years of experience in Observability Operations, with at least 5 years in management
• 12+ years of experience in IT infrastructure management, with at least 4+ years in a leadership or managerial role
• Strong expertise in automation tools and frameworks such as Terraform, Ansible, Chef, Puppet, or similar
• Proficiency in scripting languages (e.g., Python, Bash, PowerShell)
• Hands-on experience with cloud platforms (AWS) and containerization technologies (Docker, Kubernetes)
• Hands-on of Infrastructure as Code (IaC) principles and CI/CD pipeline implementation
• Experience with ServiceNow Development and Administration
• Solid understanding of networking, security protocols, and infrastructure design
• Excellent problem-solving skills and the ability to troubleshoot complex infrastructure issues
• Strong leadership and communication skills, with the ability to work effectively across teams
• Professional Certifications (Preferred): ITIL or PMP Certification, Red Hat Certified System Administrator, Service Now Certified System Administrator, AWS Certified Solutions Architect
• Strong experience with Ansible, including playbooks, roles, and modules
• Strong experience with infrastructure-as-code concepts and other automation tools like Terraform or Puppet
• Strong understanding of user-centered design and building scalable, high-performing web and mobile interfaces on the ServiceNow platform
• Proficiency with both Windows and Linux/Unix-based operating systems
• Knowledge of cloud platforms (AWS, Azure, Google Cloud) and automation techniques in those environments
• Familiarity with CI/CD tools and processes, particularly with integration of Ansible in pipelines
• Understanding of version control systems (Git)
• Strong troubleshooting, debugging, and performance optimization skills
• Experience with hybrid cloud environments and multi-cloud strategies
• Familiarity with DevOps practices and tools
• Experience operating within a validated systems environment (FDA, European Agency for the Evaluation of Medicinal Products, Ministry of Health, etc.)

Benefits

• Competitive and comprehensive Total Rewards Plans
• Inclusive environment of diverse, ethical, committed and highly accomplished people
• Collaborative culture