Senior Manager, PMO

ServiceNow is seeking a Senior Manager, PMO to guide complex, cross-functional programs that accelerate ServiceNow's digital transformation and drive measurable business outcomes. The ideal candidate is a strategic problem solver, strong communicator, and disciplined program operator with experience delivering large multi-team initiatives in fast-paced environments.

Requirements

• Strong portfolio management experience, including prioritization models, investment evaluation, and capacity management in Finance portfolio.
• Experience leveraging AI, predictive insights, or automation in program governance, reporting, or workflow optimization.
• 10+ years overseeing digital transformation, enterprise programs, PMO functions, or cross-functional delivery.
• Proven ability to build, mentor, and scale high-performing teams with strong execution discipline.
• Strong understanding of Agile, Scrum, and hybrid delivery methodologies.
• Excellent written and verbal communication skills with strong executive presence.
• Ability to simplify complex topics and drive alignment across global teams.
• Technically savvy with a solid understanding of workflow design, integrations, and data flows.
• Strong risk, release, and dependency management capabilities.
• High-energy, self-starter mindset with strong adaptability in dynamic environments.
• Ability to quickly learn new tools, systems, and processes—especially the ServiceNow Platform.
• Prior experience with the ServiceNow Platform or SPM is a major plus.
• Background in Finance workflows is a bonus.

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs