Senior Manager, Product Management – Marketing Technology

ServiceNow is seeking a Senior Manager of Product Management to lead the strategy, design, and delivery of digital products for Marketing and Sales teams. This role focuses on aligning Google's AI-enhanced technology with ServiceNow's platform to drive growth, productivity, and exceptional customer experiences. The ideal candidate will be a customer-obsessed leader with a deep understanding of human-centered design.

Requirements

• 10+ years of experience in product management, with a strong track record in B2B SaaS or enterprise software.
• Deep expertise in human-centered design, product discovery, and iterative development.
• Strong business analysis skills and the ability to translate complex needs into actionable product requirements.
• Proven ability to analyze data, derive insights, and drive decisions based on metrics and user behavior.
• Experience working with GTM technologies such as CRM (Salesforce, Microsoft Dynamics), CPQ, CLM, EMS, and Martech platforms (Adobe AEP, CDP, Marketo, AJO).
• Exceptional communication and stakeholder management skills.
• A CEO mindset – ownership, accountability, and a relentless focus on outcomes.