ServiceNow

Senior Manager, Product Management- Enterprise AI Search

Join ServiceNow in Waltham, MA as a Senior Manager, Product Management for Enterprise AI Search. Lead AI/ML-driven search innovations. 10+ years in product management required. Benefits include health plans, 401(k) match, and flexible time off.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 8, 2025

ServiceNow is seeking a Senior Manager of Product Management for Search AI to lead the development of advanced enterprise search and conversational AI capabilities. The ideal candidate brings expertise in enterprise search, AI/ML, and product management, with a track record of delivering high-quality features at speed while maintaining a focus on outcomes.

Requirements

  • 10+ years building and leading high-performing product teams
  • 8+ years in software product management with hands-on experience building search or RAG products
  • Strong understanding of AI/ML frameworks and modern search technologies
  • Ability to evaluate, integrate, and innovate on emerging capabilities
  • Proven leadership, customer obsession, and data-driven mindset

Benefits

  • health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP, matching donations
  • flexible time away plan and family leave programs

Requirements Summary

10+ years of experience in product management, leadership, and AI/ML, with expertise in enterprise search and conversational AI capabilities