ServiceNow

Senior Manager, Renewals CoE

Join ServiceNow as a Senior Manager, Renewals CoE in Waltham, MA. Leverage your 8+ years in renewals and ServiceNow expertise to drive transformational programs. Benefits include health plans, 401(k) match, and flexible time off.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 31, 2025

The Renewal Sales organization at ServiceNow is undergoing an exciting transformation. As a Senior Manager of the Renewals Centre of Excellence (CoE), you will play a critical role in shaping and executing transformational programs that support both our Renewals and Use Verification teams.

Requirements

  • 8+ years of progressive experience in a Renewals environment.
  • 3+ years of Sales enablement experience, including the design and build of Sales and Customer facing collateral
  • 3+ years of experience with ServiceNow products and product packaging; past, present, and future and their impact for renewals.

Benefits

  • health plans, including flexible spending accounts
  • a 401(k) Plan with company match
  • ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

Subject matter expert in Renewals with a proven ability to think strategically while executing tactically, experience developing impactful sales enablement tools and customer-facing collateral, and strong understanding of SaaS sales motions, renewals, licensing models, and product readiness workflows