ServiceNow

Senior Manager, Site Reliability Engineering (Commercial)

Join ServiceNow in Sydney as a Senior Manager, Site Reliability Engineering. Lead SRE teams, drive automation, and leverage ITIL v3. 5-10 years experience required.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 25, 2025

We are seeking a Senior Manager, Site Reliability Engineering (Commercial) to lead our SRE team and drive a culture of automation and continuous improvement. The ideal candidate will have experience in team management, technical skills in Linux, databases, and coding, and knowledge of principles and methods involving ITIL v3.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Hands-on technical skills in Linux, databases, systems and coding
  • Experience in team management
  • Design and implementation of monitoring solutions for large and scalable environments
  • Experience with cloud operations, follow-the-sun and geographic distributed teams
  • Experience working in software, platform and infrastructure delivered as a service
  • Knowledge of principles and methods involving ITIL v3
  • Outstanding interpersonal skills and strong communication skills, both written and verbal
  • Uncompromising attention to detail

Benefits

  • Work Personas
  • Equal Opportunity Employer
  • Accommodations
  • Export Control Regulations

Requirements Summary

5-10 years of experience in team management, technical skills in Linux, databases, and coding, and knowledge of ITIL v3