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ServiceNow
Senior Manager, Solution Consulting Platform AI &Data (Sydney or Melbourne based)
Senior Manager, Solution Consulting Platform AI & Data at ServiceNow (Melbourne). Lead AI pre-sales, manage technical teams, design POCs. Requires 10+ years presales/architecture experience, ServiceNow Platform expertise (Now Assist, AI Agents, App Engine), AI/ML knowledge.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Governance, Risk, and Compliance
Integration Hub
Now Platform App Engine
Workflow Automation
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 9, 2025
ServiceNow is a global market leader in AI-enhanced technology, bringing innovative solutions to over 8,100 customers. The Senior Manager, Solution Consulting Platform AI & Data leads the AI pre-sales operating model, overseeing a multi-disciplinary team responsible for designing and delivering customer-ready POCs, accelerators, and technical assets.
Requirements
- 10+ years in technical presales, solution architecture, workflow automation, or enterprise platform leadership
- Proven leadership of high-performing technical teams within complex enterprise environments
- Deep understanding of AI/ML fundamentals (LLMs, agentic automation, vector search, governance, data pipelines)
- Demonstrated experience with ServiceNow Platform: Now Assist, AI Agents, App Engine, IntegrationHub, Workflow Data Fabric, RaptorDB
- Strong executive communication skills, ability to influence senior stakeholders, and credibility in C-level conversations
Requirements Summary
10+ years of experience in technical presales, solution architecture, or enterprise platform leadership, plus deep understanding of AI/ML fundamentals
