ServiceNow

Senior Performance Support Specialist

Join ServiceNow as a Senior Performance Support Specialist in Andhra Pradesh. Leverage your troubleshooting skills and ServiceNow expertise to enhance customer satisfaction.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 18, 2025

ServiceNow is seeking a skilled Senior Performance Support Specialist to diagnose and resolve complex technical issues for its customers. The role involves analyzing data, troubleshooting applications, and collaborating with clients. This position is crucial for maximizing customer satisfaction and maintaining product success within a global team.

Requirements

  • Experience with AI integration
  • Strong troubleshooting skills
  • Experience with relational databases (MySQL, Oracle)
  • Experience with Java
  • Experience with scripting languages (JavaScript, Python, Perl, Perl, Unix Shell, Windows Shell)
  • Experience diagnosing performance degradation
  • Experience working in a team

Requirements Summary

5+ years Technical Support or similar, strong troubleshooting skills. Bachelor's degree and experience with relational databases and scripting languages