Senior Principal Consultant-OFSAA Support

The Senior Principal Consultant-OFSAA Support role involves leading high-priority application incidents, providing technical leadership, and implementing permanent solutions for OFSAA implementations. This position requires hands-on experience in OFSAA, Oracle technologies, and production support, with a focus on resolving complex issues and ensuring system stability. The role involves RCA, troubleshooting, and contributing to the continuous enhancement of financial systems.

Requirements

• 3+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
• Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
• Strong experience in data modelling concepts, debugging, and triaging technical issues.
• Experience managing Severity 1 incidents, production deployments, and patch support.
• Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
• Good-to-Have: Experience in OFSAA product development or implementation
• Experience leading small teams (e.g., L1/L2) in a support environment.
• Exposure to ETL tools, data pipeline workflows, and batch job scheduling.
• Strong documentation skills and a proactive approach to knowledge sharing.
• Familiarity with IT audit requirements and compliance best practices.

Benefits

• Competitive benefits
• Flexible medical, life insurance, and retirement options
• Volunteer programs
• Accessibility assistance