.svg)
Oracle
Senior Principal Consultant-OFSAA Support
Join Oracle as a Senior Principal Consultant in Bengaluru, focusing on OFSAA support. Leverage ServiceNow for incident management and ensure financial system stability.
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 7, 2025
As a Senior Principal Consultant, this role focuses on owning high-priority application incidents and providing technical leadership for OFSAA implementation post go-live. The role involves RCA, troubleshooting, and ensuring the stability of critical financial systems used by global banks. It requires strong hands-on experience in OFSAA and Oracle technologies, along with a deep understanding of production support.
Requirements
- Bachelor’s degree in Computer Science, IT, or related field.
- 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
- Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
- Strong experience in data modelling concepts, debugging, and triaging technical issues.
- Experience managing Severity 1 incidents, production deployments, and patch support.
- Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
- Good-to-Have experience in OFSAA product development or implementation.
- Strong documentation skills and a proactive approach to knowledge sharing.
Benefits
- Competitive benefits
- Flexible medical, life insurance, and retirement options
- Volunteer programs
Requirements Summary
Bachelor’s degree in CS/IT. 5+ years L3 OFSAA support exp. Proficiency in SQL, PL/SQL, & Oracle. Strong RCA skills & experience with incident management tools
