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Oracle
Senior Principal Consultant-OFSAA Support
Join Oracle as a Senior Principal Consultant in Bengaluru, Karnataka. Leverage your OFSAA and ServiceNow skills to lead L3 support, manage incidents, and enhance financial systems. Competitive benefits included.
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 6, 2025
As an L3 Support Analyst, you will be responsible for the high-priority application incidents for OFSAA. This involves providing technical leadership, troubleshooting complex issues, leading RCA efforts, and contributing to the stabilization of critical financial systems. The role requires hands-on experience with OFSAA and Oracle technologies and strong communication skills.
Requirements
- Bachelor’s degree in Computer Science, IT, or related field.
- 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
- Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
- Strong experience in data modelling concepts, debugging, and triaging technical issues.
- Experience managing Severity 1 incidents, production deployments, and patch support.
- Familiarity with ServiceNow and My Oracle Support (MOS).
- Good-to-Have: Hands-on experience in OFSAA product development or implementation
- Experience leading small teams in a support environment.
Benefits
- Competitive benefits
- Flexible medical, life insurance, and retirement options
- Volunteer programs
Requirements Summary
BS in IT or related field. 5+ years of OSAA support experience, strong SQL skills, and experience with ServiceNow. Ability to manage incidents and data modelling
