.svg)
Oracle
Senior Principal Consultant-OFSAA Support
Join Oracle as a Senior Principal Consultant-OFSAA Support in Bengaluru. Leverage ServiceNow for incident management, ensuring stability in financial systems. 5+ yrs L3 support, Oracle SQL expertise required. Competitive benefits offered.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 6, 2025
The Senior Principal Consultant-OFSAA Support role involves taking ownership of high-priority application incidents, leading Root Cause Analyses (RCA), and contributing to the stability of critical financial systems. This is a highly visible, hands-on position requiring experience in OFSAA, Oracle technologies, and production support. The role requires strong analytical and troubleshooting skills.
Requirements
- Bachelor’s degree in Computer Science, IT, or related field.
- 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
- Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
- Strong experience in data modelling concepts, debugging, and triaging technical issues.
- Experience managing Severity 1 incidents, production deployments, and patch support.
- Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
- Experience leading small teams (e.g., L1/L2) in a support environment.
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs
- Accessible environment
Requirements Summary
Bachelor's degree in CS/IT. 5+ yrs L3 support experience. Proficiency in Oracle SQL and data modelling. 5+ yrs experience with product support and incident troubleshooting. ITIL-based processes are preferred
