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Oracle
Senior Principal Consultant-OFSAA Support
Join Oracle as a Senior Principal Consultant in Bengaluru, Karnataka. Leverage your L3 OFSAA support skills, Oracle SQL expertise, and ServiceNow familiarity to resolve critical banking system incidents. Enjoy competitive benefits and flexible insurance options.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 7, 2025
As an L3 Support Analyst, you'll be responsible for high-priority application incidents, providing technical leadership, and resolving complex issues. This involves root cause analysis, debugging, and contributing to the stability of critical financial systems used by global banks. Experience with OFSAA and Oracle technologies is essential. Requires strong hands-on skills and experience in production support.
Requirements
- 3+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
- Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
- Experience managing Severity 1 incidents, production deployments, and patch support.
- Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
- Bachelor’s degree in Computer Science, IT, or related field.
Benefits
- competitive benefits
- flexible medical, life insurance, and retirement options
Requirements Summary
Bachelor's degree in Computer Science or related field, 5+ years L3 OFSAA support, Oracle skills (SQL, PL/SQL, performance tuning), and experience with incident management tools
