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ServiceNow
Senior Principal Engagement Manager - Strategic Tech & SI
Senior Principal Engagement Manager at ServiceNow (Addison, TX). Lead strategic tech solutions using ServiceNow platform & AI integration. 15+ yrs required. Certified Workflow expertise. Competitive benefits.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 26, 2025
ServiceNow is seeking a Senior Principal Engagement Manager to lead the delivery of defined solution scope to meet customer business outcomes. The ideal candidate will have 15 years of experience in a professional services organization, leveraging AI in work processes, and excellent communication skills.
Requirements
- 15 years of experience in a professional services organization
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Ability to travel up to 50%
- Creative, high energy, entrepreneurial spirit
- Demonstrated success driving complex issues through analysis and resolution
- Experience working collaboratively and cross-functionally
- Excellent written and verbal communication skills
- ServiceNow certification in aligned workflow
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- Stock Options
Requirements Summary
15 years experience, AI integration, excellent communication, creative problem-solving
