ServiceNow

Senior Principal Engagement Manager, Federal

Join ServiceNow as a Senior Principal Engagement Manager in Vienna, VA. Leverage your ServiceNow expertise to drive customer success and innovation. Security clearance required.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 19, 2025

ServiceNow is seeking a Senior Principal Engagement Manager for Federal to deliver impactful value to customers and help the broader organization innovate. This role involves managing key initiatives, navigating stakeholders, and developing solutions that address customer needs. ServiceNow is a global market leader with over 810,000 customers and is dedicated to making the world work better.

Requirements

  • Active Security Clearance Required
  • Minimum of 15 years of high-tech/SaaS industry experience
  • 10+ years in Customer Engagement roles
  • Prior experience with implementing or supporting ServiceNow products in an Enterprise
  • Excellent cross-functional, technical Project Management experience
  • Demonstrated experience in leading key projects

Benefits

  • Competitive salary
  • Opportunities for growth

Requirements Summary

BS/BA in CS or related, 15+ years high-tech SaaS exp, 10+ years in customer engagement. ServiceNow experience & strong project mgmt. Security clearance req