Senior Principal Engagement Manager, Federal

ServiceNow is seeking a Senior Principal Engagement Manager to manage key initiatives, connect internal and external stakeholders, and innovate within a customer-focused environment. This role focuses on delivering value to customers through projects and navigating the challenges of implementing AI-powered solutions, leveraging ServiceNow's cloud-based platform. The position requires a proactive individual with strong project management and communication skills.

Requirements

• Active Security Clearance
• Minimum of 15 years of high-tech/SaaS industry experience
• 10+ years in Customer Engagement roles
• Experience with ServiceNow products
• Excellent project management skills (planning, scheduling, monitoring, reporting)
• Experience with analytics and metrics
• BS/BA in computer science or related discipline preferred

Benefits

• Health plans
• 401(k) Plan
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs