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ServiceNow
Senior Principal Engagement Manager, State and Local Government
Join ServiceNow as a Senior Principal Engagement Manager in Orlando, FL. Leverage your 15+ years in SaaS and ServiceNow expertise to drive customer innovation.
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 15, 2025
ServiceNow is seeking a Senior Principal Engagement Manager to manage initiatives and support customer innovation. This role involves managing projects, navigating teams, and developing strong customer relationships. The company is a leader in AI-enhanced cloud technology.
Requirements
- Experience leveraging AI into work processes
- 15+ years of high-tech/SaaS industry experience
- 10+ years in Customer Engagement roles
- Prior ServiceNow product implementation experience
- Excellent project management skills
- Exceptional communication and presentation skills
- Strong analytical and problem-solving abilities
- BS/BA degree in a related field (preferred)
Requirements Summary
15+ yrs SaaS experience & 10+ yrs Customer Eng. BS/BA preferred. Excellent project mgmt, analytics, & communication skills required
