Senior Principal Enterprise Analyst, Salesforce

We create possibilities that move life and commerce forward. The Senior Principal Enterprise Analyst is responsible for overseeing the requirement, design, configuration, and implementation of Salesforce software solutions within the organization.

Requirements

• Excellent proficiency in Microsoft Office suite products
• High proficiency with Microsoft Project or similar project management tool and project management skills
• Excellent communication skills and ability to communicate at all levels of the organization (technical and business)
• 4+ years’ experience leading/mentoring more junior staff members
• 10+ years’ experience translating requirements into test scripts
• 6+ years’ experience with Business Process Management, include building and documenting business process flows using MS Visio or similar diagraming software
• 3+ years’ experience in agile/waterfall software delivery methodologies
• 3+ years’ experience using Jira, Bitbucket and Confluence agile toolsets or similar
• 5+ years’ experience with IT ticketing software (Quality Center, ServiceNow, JIRA)
• 5+ years’ experience assisting in strategy/roadmap and planning
• 5+ years’ experience with SharePoint for document management and sharing
• 5+ years’ experience working with geographically distributed teams
• 5+ years’ experience working both independently and in a team oriented, collaborative environment
• Six Sigma Certification a plus
• 10+ years’ experience in business analysis, gathering requirements, designing, configurating and implementing packaged application software, specifically Salesforce.com Service Cloud and/or Sales Cloud supporting core business processes
• Experience with FinancialForce PSA
• 5+ years experience working with small, geographically distributed teams
• 5+ years experience working both independently and in a team oriented, collaborative environment
• Salesforce.com Administrator Certification required
• 3+ years working with Lightning and Lightning components
• 10+ practical knowledge/experience in importing data for use in report software, spreadsheets, graphs, and flow charts
• Proficient in Salesforce.com administrative skills, such as creating user, profiles, roles, custom objects, page layouts, flows, workflow rules, validation rules, reports, dashboards, and lightning process builder
• 5+ years’ experience implementing CPQ/ CLM, preferably with Salesforce
• 2+ years’ experience with Salesforce customer communities

Benefits

• Committed to diversity and inclusion
• Proudly an Equal Employment Opportunity Employer
• Participates in the Employment Eligibility Verification Program (E-Verify)