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ServiceNow
Senior Product Success Manager
Join ServiceNow as a Senior Product Success Manager in Himachal Pradesh. Drive product adoption, engage clients, and leverage ServiceNow skills. 5+ years experience required.
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Job description
Posted on:
October 10, 2025
ServiceNow is seeking a Senior Product Success Manager to drive adoption of new product capabilities and functionality for strategic clients. This role involves customer engagement, technical design, and building strong relationships, ensuring customers realize value from ServiceNow's cloud-based platform. The ideal candidate will be a skilled advocate for customers and proactively manage customer escalations to reduce renewal risk.
Requirements
- 5+ years of related experience (3+ years for CSM)
- 2+ years experience with ServiceNow platform
- Knowledge of PPM methodologies (Waterfall, Hybrid, Agile)
- Ability to analyze and manipulate data with dashboards
- Strong communication and interpersonal skills
Requirements Summary
5+ years experience in product management or related, 2+ years with ServiceNow, and knowledge of PPM methodologies. Strong analytical and communication skills are vital
