CACI International Inc

Senior Service Catalog/Portfolio Manager

Join CACI International Inc as a Senior Service Catalog/Portfolio Manager in Doral, FL. Leverage your ServiceNow expertise to align IT services with business goals. ITIL v4 required. Comprehensive benefits included.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Service Catalog
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 28, 2025

The Senior Service Catalog/Portfolio Manager will ensure the Service Catalog aligns with business objectives and supports the organization's strategy, collaborating with various IT teams and business stakeholders.

Requirements

  • US Citizen with active Secret security clearance
  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • ITIL v4 Foundation certification
  • 7+ years of experience in Service Catalog Management
  • Proficiency in ServiceNow platform, particularly in Service Catalog and Request Management modules
  • Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders
  • Experience in process improvement, problem-solving, and change management

Benefits

  • Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Requirements Summary

ITIL v4 Foundation certification, 7+ years of experience in Service Catalog Management, Proficiency in ServiceNow platform