The Senior Service Catalog/Portfolio Manager will ensure the Service Catalog aligns with business objectives and supports the organization's strategy, collaborating with various IT teams and business stakeholders.
Requirements
- US Citizen with active Secret security clearance
- Bachelor’s degree in Information Technology, Computer Science, or related field
- ITIL v4 Foundation certification
- 7+ years of experience in Service Catalog Management
- Proficiency in ServiceNow platform, particularly in Service Catalog and Request Management modules
- Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders
- Experience in process improvement, problem-solving, and change management
Benefits
- Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits