GovCIO

Senior ServiceNow Administrator/Developer

Senior ServiceNow Administrator/Developer at GovCIO, Washington DC (hybrid). Design ITSM strategy, queries, reports, dashboards & configure ServiceNow modules. 8+ yrs exp, ServiceNow cert preferred. Competitive benefits & learning support.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 5, 2025

GovCIO is hiring a Senior ServiceNow Administrator/Developer to support the USSS Network Operations and Security Center (NOSC) proposal. The position is a hybrid remote job located in Washington, DC. The successful candidate will be responsible for guiding ITSM strategy, designing and developing queries, reports, and dashboards, and administering ServiceNow applications.

Requirements

  • Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness
  • Contributes ITSM-related recommendations for implementation consideration
  • Design and develop queries, reports, and dashboards
  • Design and configure ServiceNow modules and forms
  • Administer ServiceNow applications, including updating security and workflow configurations
  • Provide additional support based on subject matter expertise

Benefits

  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform
  • Training, Education and Certification Assistance
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

Requirements Summary

8+ years of experience, Bachelor's degree, 6 years of IT experience, 6+ years of ServiceNow experience