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Qualtrics
Senior ServiceNow Architect
Join Qualtrics as a Senior ServiceNow Architect in Reston, VA. Leverage 7+ years of ServiceNow expertise to enhance ITSM and HR services. Benefits include wellness reimbursement and hybrid work.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 9, 2025
Qualtrics is seeking a Senior ServiceNow Architect to drive best practices, sound architecture, and establish governance and development processes for the ServiceNow platform. The ideal candidate will have 7+ years of experience in ServiceNow administration or development with deep architecture knowledge.
Requirements
- 7+ years in ServiceNow administration or development with deep architecture knowledge
- Experience in managing CSDM & establishing and maintaining Data Governance standards
- Prior experience in implementing and augmenting the ServiceNow platform in the areas of ITSM and HR Service Management/Employee Center
- Excellent communication and collaboration skills
- Experience in leading, managing, or mentoring development teams
- Problem-solving and strategic thinking capabilities
- Experience running a lean organization that is focused on driving immediate impact
- Relevant ServiceNow certifications highly desirable
Benefits
- Experience Bonus Program
- Wellness Reimbursement
- Mental Health Benefit
- Certification & Ongoing-Learning
- The Qualtrics Hybrid Work Model
Requirements Summary
7+ years of ServiceNow experience, excellent communication skills, and problem-solving capabilities
