Senior ServiceNow Architect/Strategist

We’re a ‘Family Friendly’ certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them. Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers

Requirements

• Strategic Platform Leadership: Guide the ongoing development of the ServiceNow roadmap, ensuring it reflects both organisational priorities and evolving technology opportunities.
• Architecture & AI Enablement: Design flexible, secure ServiceNow solutions across key modules (e.g. ITSM, ITOM, ITAM); explore and apply AI features such as predictive intelligence and virtual agents to enhance user experience and efficiency.
• Analytics & Insights: Support data-informed decision-making through the configuration and adoption of ServiceNow Performance Analytics, delivering clear, actionable dashboards and KPIs.
• Stakeholder Collaboration: Partner with a range of business and technical teams to understand needs, communicate architectural directions, and support the delivery of enhancements that create lasting value.
• Governance & Best Practice: Help build and maintain a strong foundation of development standards, governance, and shared best practices to promote consistency, transparency, and quality across the platform.

Benefits

• Family-friendly workplace
• Competitive pay
• Employee benefits (details not specified)