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Perficient
Senior ServiceNow Business Analyst
Senior ServiceNow Business Analyst at Perficient. Lead strategic planning, client management, and project delivery. Requires 5-7 yrs BA experience, ServiceNow expertise. 401k, PTO, tuition reimbursement.
Consulting
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 25, 2025
We are looking for a Senior ServiceNow Business Analyst to join our team. The role involves strategic planning, client relationship management, and project delivery. The successful candidate will have strong analytical and communication skills, and experience with ServiceNow.
Requirements
- Proactive account management
- Effective project delivery
- Regular client communication
- Delivering presentations to clients and management teams
- Contributing to project discoveries and proposal writing
- Translating client business needs into detailed business requirements documents
- Assisting project team in establishing project plans and test strategies
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
The successful candidate will have 5-7 years of experience in business analysis, with a strong background in ServiceNow
