EY

Senior ServiceNow Business Analyst Consultant

Join EY as a Senior ServiceNow Business Analyst Consultant in Paris La Défense. Leverage 3-5 years of ServiceNow expertise to drive ITSM transformations. Benefits include training, mentorship, and global travel.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 28, 2025

EY is a global consulting firm that assists its clients in strategic and operational transformations. The Technology Strategy & Transformation team is recruiting a Senior ServiceNow Business Analyst Consultant to accompany clients in their technological transformations.

Requirements

  • 3 to 5 years of significant experience on the ServiceNow platform
  • Good knowledge of ITIL processes and ITSM practices
  • Professional mastery of English, both in writing and speaking

Benefits

  • Comprehensive training program
  • Mentorship throughout career
  • International travel opportunities
  • Zero-carbon consultancy
  • Geographic mobility
  • Internal networks for ecology, diversity, and inclusion
  • Patronage in foundation initiatives

Requirements Summary

Bachelor's degree or equivalent, 3 to 5 years of ServiceNow experience, and good knowledge of ITIL processes