Senior ServiceNow Business Process Consultant (Commercial Sector)

Bravium Consulting is a rapidly growing ServiceNow firm specializing in technology and management consulting. They are seeking a Senior ServiceNow Business Process Consultant to lead process design and adoption for commercial clients, focusing on commercial application and leveraging AI. The role requires close collaboration with Delivery leadership, Solution Architects, and Account Executives.

Requirements

• 5+ years in process consulting or business analysis, with direct ServiceNow project experience.
• Strong knowledge of ServiceNow modules (ITSM, CSM, HR, etc.); CSA required, additional certifications a plus.
• Solid grounding in ITIL and process design; experience with Agile delivery preferred.
• Skilled facilitator with strong communication and presentation abilities.
• Proven ability to work in pre-sales contexts and explain business value to executives.
• Bachelor’s degree required; advanced degree or industry certifications desirable.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term and Long Term Disability coverage
• 401k Program
• Training Program
• Employee Assistance Program
• Flexible work arrangements
• Access to robust training and professional development program
• Employee Assistance Program (EAP)
• Annual performance bonuses