Bank of America

Senior ServiceNow Data Architect

Join Bank of America as a Senior ServiceNow Data Architect in Kennesaw, GA. Leverage your 5-8 years of data architecture experience and TOGAF certification to design scalable data models and integrate ServiceNow with enterprise systems. Benefits include growth opportunities and a commitment to diversity and wellness.

ServiceNow Role Type:
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 29, 2025

We are seeking a Senior ServiceNow Data Architect to define an architectural vision and solution that supports the strategic outcomes of our Service Management function. The successful candidate will design scalable, secure, and high-performing data models, collaborate with stakeholders, and develop data strategies for integrating ServiceNow with other enterprise systems.

Requirements

  • 5-8 years of experience in data architecture, with at least 3-5 years of hands-on experience specifically with ServiceNow
  • Active TOGAF certification
  • Strong experience in data modeling, database design, and management of data systems
  • Proficient in ServiceNow data schema and architecture, including tables, fields, and relationships
  • Expertise in ServiceNow IntegrationHub, REST, SOAP APIs, and other integration tools
  • Solid knowledge of relational databases (e.g., MySQL, MS SQL) and NoSQL databases.
  • Experience with enterprise data warehouse, reporting and visualization solutions (e.g. Snowflake, Teradata, Tableau)
  • Familiarity with ServiceNow modules like ITSM, ITOM, and HR Service Delivery
  • Strong understanding of data governance, data privacy, and security protocols
  • Strong knowledge of data quality, correctness and completeness related metrics and controls
  • Knowledge of industry best practices for data management and integration
  • Excellent problem-solving and analytical abilities to troubleshoot data issues and implement effective solutions
  • Strong verbal and written communication skills, with the ability to work effectively with both technical and non-technical stakeholders
  • Ability to lead and mentor junior team members

Benefits

  • opportunities to learn, grow, and make an impact
  • being a Great Place to Work with a commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and making an impact in the communities served

Requirements Summary

5-8 years of experience in data architecture, TOGAF certification, experience with ServiceNow and data modeling