Senior ServiceNow Data Architect

We are seeking a Senior ServiceNow Data Architect to define an architectural vision and solution that supports the strategic outcomes of our Service Management function. The successful candidate will design scalable, secure, and high-performing data models, collaborate with stakeholders, and develop data strategies for integrating ServiceNow with other enterprise systems.

Requirements

• 5-8 years of experience in data architecture, with at least 3-5 years of hands-on experience specifically with ServiceNow
• Active TOGAF certification
• Strong experience in data modeling, database design, and management of data systems
• Proficient in ServiceNow data schema and architecture, including tables, fields, and relationships
• Expertise in ServiceNow IntegrationHub, REST, SOAP APIs, and other integration tools
• Solid knowledge of relational databases (e.g., MySQL, MS SQL) and NoSQL databases.
• Experience with enterprise data warehouse, reporting and visualization solutions (e.g. Snowflake, Teradata, Tableau)
• Familiarity with ServiceNow modules like ITSM, ITOM, and HR Service Delivery
• Strong understanding of data governance, data privacy, and security protocols
• Strong knowledge of data quality, correctness and completeness related metrics and controls
• Knowledge of industry best practices for data management and integration
• Excellent problem-solving and analytical abilities to troubleshoot data issues and implement effective solutions
• Strong verbal and written communication skills, with the ability to work effectively with both technical and non-technical stakeholders
• Ability to lead and mentor junior team members

Benefits

• opportunities to learn, grow, and make an impact
• being a Great Place to Work with a commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and making an impact in the communities served