Senior ServiceNow Data Architect

We are seeking a Senior ServiceNow Data Architect to join our Global Technology Service Management function. The successful candidate will design an architectural vision and solution that supports the strategic outcomes of our Service Management function.

Requirements

• 5-8 years of experience in data architecture, with at least 3-5 years of hands-on experience specifically with ServiceNow
• Active TOGAF (The Open Group Architecture Framework) certification
• Strong experience in data modeling, database design, and management of data systems
• Proficient in ServiceNow data schema and architecture, including tables, fields, and relationships
• Expertise in ServiceNow IntegrationHub, REST, SOAP APIs, and other integration tools
• Solid knowledge of relational databases (e.g., MySQL, MS SQL) and NoSQL databases.
• Experience with enterprise data warehouse, reporting and visualization solutions (e.g. Snowflake, Teradata, Tableau)
• Familiarity with ServiceNow modules like ITSM, ITOM, and HR Service Delivery
• Strong understanding of data governance, data privacy, and security protocols
• Strong knowledge of data quality, correctness and completeness related metrics and controls
• Knowledge of industry best practices for data management and integration

Benefits

• Excellent problem-solving and analytical abilities to troubleshoot data issues and implement effective solutions
• Strong verbal and written communication skills, with the ability to work effectively with both technical and non-technical stakeholders
• Ability to lead and mentor junior team members
• Strong results-oriented and able to work in a fast-paced environment
• Must be able to adapt to changing priorities and requirements