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Senior / ServiceNow Developer (ITSM)
Join NEXT in Colombo as a Senior ServiceNow Developer (ITSM). Leverage your ServiceNow skills to enhance ITSM and customer service solutions. 2-10 years experience required.
Direct Hire
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
IT Service Management
Predictive Intelligence
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 8, 2025
Join NEXT Technology, a dynamic and forward-thinking team providing cutting-edge IT services to power NEXT's global operations. As a Senior/ServiceNow Developer, you'll be responsible for delivering and rolling out new functionality across the Core ServiceNOW platform.
Requirements
- Demonstrable experience in developing the ServiceNow platform
- Hands-on implementation experience in at least one of the following areas: ITSM, Customer Service Management, Integrated Risk Management, Predictive Intelligence/Task Intelligence, Performance Analytics, Virtual Agent and NLU
- Experience with developing/customising Workspaces
- Effective communicator at all levels of the business
- Proven capabilities in managing enterprise level platforms
Benefits
- Opportunity to work on exciting, impactful projects that drive exceptional customer experiences
- Collaborative and innovative work environment
- Growth, creativity, and collaboration valued
Requirements Summary
2-10 years experience, good knowledge of ServiceNow, experience in developing/customising Workspaces, effective communication skills
