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GovCIO
Senior ServiceNow Enterprise Tools Support Specialist
Senior ServiceNow Enterprise Tools Support Specialist at GovCIO, Washington DC. ServiceNow admin/dev expert needed for NOSC support. Configure workflows, automation, integrations. 8+ yrs required.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 5, 2025
GovCIO is seeking a skilled and motivated Senior ServiceNow and Enterprise Tools Support Specialist to support our USSS Network Operations and Security Center (NOSC) proposal.
Requirements
- Provide daily operational support and troubleshooting for ServiceNow and other enterprise-level IT tools
- Serve as a subject matter expert for the ServiceNow platform
- Configure and maintain ServiceNow workflows, business rules, UI policies, client scripts, and integrations with third-party tools
- Collaborate with internal teams and stakeholders to gather requirements and translate them into technical solutions
- Develop and implement automation and monitoring solutions to improve system reliability and performance
- Conduct performance tuning, testing, and updates to maintain the security and efficiency of tools
- Maintain compliance with federal cybersecurity standards
- Document technical solutions, system configurations, and standard operating procedures
Benefits
- Employee Assistance Program
- Corporate Discounts
- Learning & Development platform
- Training, Education and Certification Assistance
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
Requirements Summary
8+ years of experience in ServiceNow administration and development, proficiency in one or more enterprise monitoring or endpoint management tools, and experience with scripting languages and REST/SOAP APIs
Apply now
Washington
|
District of Columbia
United States
Senior
Hybrid
Full Time
130000-140000 USD/year
