U.S. Bank

Senior ServiceNow Information Architect

Join U.S. Bank in Saint Paul as a Senior ServiceNow Information Architect. Leverage your 6+ years of ServiceNow expertise to shape data architecture and drive digital transformation. Benefits include healthcare, 401(k), and paid vacation.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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DevOps
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 29, 2025

We are seeking a ServiceNow Information Architect to contribute to our digital transformation journey. The successful candidate will be responsible for establishing ServiceNow data architecture standards and providing optimal data design recommendations. This role is part of our Digital Workflow Platform Operations and Engineering team.

Requirements

  • Influence and gain adoption in the creation of a data model to align with the business model on the ServiceNow platform.
  • Define the data strategy, understand the business, and execute while influencing organizational change.
  • Expert level on Model Management, must understand the integration of all ServiceNow Modules and related Model Management components and flows between the following ServiceNow applications and modules (ITSM, HAM, SAM, CSDM, CMDB, APM, DPR and others).
  • 6+ years professional hands-on experience with ServiceNow Common Service Data Model, Information Architecture, CMDB design, administration, development, and operation.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Requirements Summary

6+ years of experience with ServiceNow, expert-level understanding of Model Management and data architecture