Job description

Posted on:
October 12, 2025
We are seeking an ITAM/ITOM Specialist specializing in ServiceNow ITOM on a 1-year fixed term. The role is responsible for delivering end-to-end IT Operations Management (ITOM) and IT Asset Management (ITAM) solutions for a leading North American Bank.
Requirements
- 3+ years of advanced experience with ServiceNow ITOM and ITAM modules
- Strong understanding of CMDB, Discovery processes, and Service Mapping
- Experience with automation and integration of IT processes
- Excellent analytical, problem-solving, and communication skills.
- ServiceNow ITOM Specialist certification preferred
Benefits
- Competitive base salary
- Variable pay opportunities
- $4,000 per year for mental health support benefits
- $1,300 flexible benefit spending account
- Firm-wide closures known as "Deloitte Days"
- Dedicated days of for learning (known as Development and Innovation Days)
- Flexible work arrangements and a hybrid work structure
Requirements Summary
3+ years of experience with ServiceNow ITOM and ITAM modules, strong understanding of CMDB, Discovery processes, and Service Mapping, and excellent analytical, problem-solving, and communication skills